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Missing Counter Wallet Addresses

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ProtoTech

When LTBCoin launched I immediately got a counter wallet and wrote down my seed. I have participated in a bit of chat here on the forums as well as proof of listening every single week since the launch. I use to check my balance frequently, but then fell out of actually logging in and checking it. It's been a couple months since I last opened it, but to my surprise when I logged in today, I only have one single address with nothing in it, and it's definitely not the address that I registered with here on LTB. Are all my LTBCoin just gone now? Has this happened to anyone else??

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  • Cryptonaut

    This has happened to a few people already. Basically fairly early on they changed the algorithms used to generate private keys from the wallet seed. It is still possible to get those keys back though! See this thread: http://letstalkbitcoin.com/forum/post/counterwallet-nightmare-with-happy-ending

    the tool to recover your keys from the old seed is here:
    https://github.com/porqup1ne/CounterWalletHelper

    If you have no idea how to use that, you can send me a PM and I can help you get your keys back (I have the recovery scripts setup already, so it only takes a few minutes). Then you can import those into a new wallet.

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  • weex

    Most likely the server just forgot how many addresses you created. Create as many addresses as you think you had and they should fill in with their balances. I've heard of both forgetting addresses and creating additional addresses as bugs in Counterwallet. Losing actual funds though is very rare.

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