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William

Hi guys! I have been playing around with the DEX and Melotic for a while now, and I want to let you know about a half-resolved issue that I had making an LTBC transfer to Melotic. Check out my LTB input address on Melotic's system:

http://blockscan.com/address.aspx?q=1PtZTdqSX6EDS5U9bD49ppqy3AjY8QeGMR

Look at transactions number 1336741 and 1338788. See how in the PREVIOUS transactions, there are paired amounts between "14Z... -> 1PtZ" and "1PtZ -> 1Gzc..." (My XCP LTBC addy -> my MEL input; my MEL input -> Melotic's LTB wallet?)

This pairing happened when I deposited funds to Melotic until the two transactions mentioned (1336741 and 1338788). In that case, I transferred 27,000 but only received a little over 7,000 in my Melotic wallet. I contacted tech support, and they wrote back:

"We have received your problem report. There is some technical problem between our system and counterparty's interface which caused the problem. We are contacting counterparty team for advise. We would fix the problem and make the deposit right.

I noticed you have deposited multiple time before and after this time. It's wired just this one has quantity problem. We would figure it out.

Sorry for the inconvenience."

A day or so later, after I emailed them again to check up on this issue, they rectified the situation:

"We have deposited 19871.38983889 LTBCoin to your account to make it right. Check it and happy trading."

You can see they did this on transaction 1385956.

So, this was the only issue I've had with Melotic so far, and I've done a fair amount of transfers. Melotic was also honest about this, but please be careful to monitor your deposits and withdrawals for correct amounts.

Also, I notice that the system might be changing because recent amounts are no longer paired. I'm not a programmer or a blockchain forensic expert, but I just wanted to share my experiences for the benefit of everyone else.

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  • Mike

    Thanks for sharing. I'm always a bit of an exchange skeptic so I've been waiting to hear news. I'm a market maker, so all my activity pretty much stays on their system. As such, I haven't had the opportunity to experience something like this yet. Glad it was resolved.

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